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Mar 24, 2011

Social Media Dashboard Systems

Amplify’d from socialmediab2b.com

In our continuing series of All-In-One Social Media Management Tools for B2B Marketers, we’re reviewing two more Social Media Management Systems (SMMS) and how they can assist B2B social media marketers. This post will cover HootSuite and Sendible. See our previous posts for a reviews of Argyle Social, Spredfast and  Awareness Networks Social Marketing Hub.


HOOTSUITE


HootSuite



Overview:


HootSuite is the Social Media Dashboard. HootSuite helps marketers manage social media campaigns, identify potential audience, and distribute targeted messages across multiple social channels.


Using HootSuite’s social media dashboard, teams can collaboratively schedule updates to Twitter, Facebook (individual accounts and pages), Linkedin, Wordpress and other social networks via web, desktop or mobile platforms. Hootsuite provides campaign tracking results as a summary or by individual message.


Benefits:


HootSuite is one of the more popular dashboard applications, but many users may not be taking full advantage of its features. Over the past few months lots of new functions have been added that make HootSuite an option for nearly any level user.


Some features that users should explore (if you haven’t already) include its ability to publish to multiple platforms, schedule updates, team collaboration tools, task assigning, real-time result tracking and web analytics integration.


Intended User:


HootSuite has 3 price plans – a free Basic version (ad-supported) which provides up to 5 social networks, a Pro plan for $5.99/month that includes unlimited social networks, feeds, stats and Google Analytics integration, and an Enterprise level plan with a multitude of features for $1499/month.


The basic plan is recommended for those looking to get started with a social media management system, and upgrading it to a Pro account will provide a lot of features at a very reasonable price. Power users will want to explore the Enterprise level and compare it to other top-tier SMMS options.


You can learn more about Hootsuite at http://hootsuite.com. Follow @hootsuite on Twitter.


SENDIBLE


Sendible


Overview:


Sendible bills itself as a “one-stop-shop” for all your marketing needs.  It allows you to manage multiple social channels, email, SMS and blog accounts all from one interface. Sendible supports Facebook status and page updates, Twitter, LinkedIn, Flickr, Google Buzz, Wordpress, Blogger, Tumblr and a bunch more.  It provides the ability to share posts from your blogs and RSS feeds, schedule messages, respond to feedback, and provides reporting on clicks, views, shares and message reaction.


Benefits:


The support for marketing channels other than social media makes Sendible unique in this space- its more of a campaign management system than just a social media management system. For those that want an all-in-one service this may be an attractive option.


The scheduling in Sendible allows users to set up reminders for sending messages to yourself, has options for recurring messages and has a drag-and-drop calendar that displays your scheduled content.


The monitoring shows comments, responses or feedback on your posts. Monitoring and reporting allows you to track the effectiveness of your campaign and drill into the results to determine how recipients responded to your message.


Intended User:


Sendible seems to be targeting marketers, small businesses and agencies that need a little bit of everything. It has 5 pricing plans that range from free to $40 per month. There’s also a $500 white label plan intended for agencies. Each plan has limits for sending, contacts, and accounts, so review the price structure to see what works best for you. There’s also pay-as-you-go pricing options available.


You can learn more about Sendible at http://sendible.com. Follow @sendible on Twitter.

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